Shipping policy

Shipping & Processing

Most orders are produced and ready to ship within 3 to 5 business days after the order is placed and all required personalization or design information has been received.

Custom, complex, or large-quantity orders may require additional production time. If we expect an order to require significantly longer than our normal processing time, we will communicate that with you.

Shipping Time

Production time and shipping time are separate. Delivery estimates shown by the shipping carrier begin after your order has been completed and transferred to the carrier.

Carrier delivery dates are estimates and are not guaranteed by TA Laser Engraving. Delays caused by the shipping carrier, weather, holidays, or other circumstances outside our control may affect delivery.

Shipping Area

We currently ship orders within the United States.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order. If you notice an error in your shipping information, please contact us as soon as possible at info@talaserengraving.com. We cannot guarantee that an address can be changed after an order has shipped.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us at info@talaserengraving.com with your order number and photographs of the item and packaging when applicable. We will work with you to resolve the issue.

Questions

Questions about shipping or an existing order can be sent to info@talaserengraving.com.